Privacy policy

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Our Privacy Notice (the "Notice") describes the information we collect from and about you during your visit to our online interfaces, (including websites, mobile applications, social media or other digital channels), or via your in-Kitchen/Bakery interactions, and through your interaction with in-kitchen/bakery devices owned or controlled by us (collectively), It also describes how we use information about you, and with whom we share it. This Notice applies only to those Buckley Kitchen interfaces that link directly to this Notice.

The terms "we," "our," and "us" in this Notice refer to Buckley Kitchen and its family of companies. It's important to know that our websites may contain links to third-party sites not controlled by Buckley Kitchen or covered by this Notice. We recommend that you check the privacy statements of other sites you visit before providing any personal information.

Personal Information We Collect

We collect Personal Information ("PI") about you from the information you provide to us when you visit our Site. The information we collect will depend on the Site you visit. This information includes:

• Name;
• Address;
• Phone numbers (including mobile);
• Email address;
• Date of birth;
• Payment information such as payment card details, financial account information and billing address;
• Names, postal addresses, e-mail addresses and telephone numbers of others to whom you ask us to send information;
• Username and password to access Buckley Kitchen products and services online;
• Online order and reservation history;
• Internet Protocol (IP) Address and/or domain;
• Geo-location of your computer or mobile device;
• Mobile carrier and/or Internet Service Provider;
• Other personal information you may provide to us.

We use personal information collected online for various functions, which may include:

• Create and manage your account;
• Offer and provide products and services to you;
• Process and collect payments for goods and services;
• Communicate about, and administer your participation in, special events, programs, rewards, surveys, contests, sweepstakes, and other offers or promotions;
• Send information to others if you ask us to do so;
• Respond to and communicate with you about your requests, concerns, questions and comments;
• Operate, evaluate and improve our business
• Perform data analyses
• Protect against, identify and prevent fraud and other criminal activity, claims and other liabilities; and

Comply with and enforce applicable legal requirements, relevant industry standards and our policies. For example, we may use the information you provide when you complete an online order, transaction, or reservation. When you sign up with our eclub, or rewards and provide us with your contact information, we may also use that information to contact you with news and special offers.

To the extent permitted by applicable law and with your consent where required, we also use information collected through automated means for purposes such as (i) customizing our users’ visits to our Site, (ii) delivering content (including advertising) tailored to our users’ interests and the manner in which our users browse our Site, and (iii) managing our Site and other aspects of our business. To the extent permitted by applicable law, we also may use this information to provide you with ads about our products when you browse this and other websites.

How Personal Information Is Shared

Unless you ask or authorize us to do so, or as otherwise stated in this Privacy Policy, we do not trade, rent, sell, or share your Personal Information collected from this website or through your use of the Services with non-affiliated third parties. We may share the personal information we collect about you with third parties, such as companies performing services on our behalf to provide the products or services you have requested, to process transactions, complete reservations, enter contests and sweepstakes, engage with you on social platforms, market to you, track rewards, conduct surveys, or facilitate requests to send you communications.

We may share your personal information within the Buckley Kitchen. The Buckley Kitchen currently includes Buckley Kitchen, Buckley Bakery, Madras Foods, as well as our partners, and subsidiaries. Members of the BUckley Kitchen family who receive this information from us are not authorized to use or share the information, except as set out in this privacy statement.

Third Parties

In order to serve you, we share your Personal Information with service providers or third parties that perform functions on our behalf.

We may share your personal information with vendors or third parties who provide services to us, such as fulfilling orders, facilitating reservations, providing data processing and other information technology services, managing promotions, managing any rewards programs, surveys, contests, prize draws and sweepstakes, carrying out research and analysis, and personalizing individual Buckley Kitchen customer experiences. We do not allow these vendors to use this information or to share it for any purpose other than as allowed by law or to provide services on our behalf or on an aggregated basis for statistical, benchmarking, or other analytical services.

As permitted by law, we also share information collected about you with companies with whom we have formal agreements to conduct analysis, engage in customer research, benchmarking, and to improve our products or services.

We may, for strategic or other business reasons, decide to sell or transfer all or part of our business. As part of that sale or transfer, we may pass information we have collected and stored, including personal information, to anyone involved in the sale or transfer.

Compliance With Laws

We may disclose your Personal Information and other information to third parties, including governmental authorities, to comply with any applicable law, regulation, legal process, or enforceable governmental request, or if we believe in good faith that such disclosure is necessary to protect against harm to the rights, property or safety of Buckley Kitchen, our customers, or the public as required or permitted by law (especially in emergency situations).

Information collected via Cookies

We use a variety of technologies, including cookies, to collect information about your online/mobile activity when you visit our Site(s). Cookies are small text files that a website server stores on your computer or device. They’re typically used to remember your account login preferences, monitor website traffic, provide customer support like live chat and help us better customize our site for your individual preferences.

We may also use Flash® objects (sometimes called "Local Shared Objects") as part of our online authentication to help us recognize your computer when you come back to our site. We do not use Flash objects for any online behavioral advertising purpose.

You can disable cookies by making the appropriate selection from your browser options to inform you when cookies are set or to prevent cookies from being set. However, if you choose to disable or delete cookies, you may limit the functionality we can provide when you visit our site.

Online Behavioral Advertising (OBA) on Third Party Sites

There are three ways we use OBA on third party websites and mobile apps that are not affiliated with Buckley Kitchen.

Interest‐Based Advertising

The third parties we contract with may use cookies or other technologies to gather interest-based information to customize the ads you see. This information may be combined and linked with data from other sources. Neither the third parties nor Buckley Kitchen collects any personally information (PI) through these cookies. We may also use aggregate data to display ads or content that may interest you.

Device-Based Advertising

We may also use device information, particularly in mobile advertising, to help deliver our ads and measure ad campaign effectiveness. Buckley Kitchen and the companies we work with may collect some certain information when you visit one of our sites or see our ads. Compiling and comparing this information creates a unique ID for individual devices and can be "matched" to the same information on other sites or mobile applications. Some companies we work with are also able to associate related devices into households based on common characteristics, such as IP addresses.

"Do Not Track" Signals

We do not respond to Web browser "Do Not Track" signals at this time. To prevent us or third parties from tracking, you can access your browser settings and disable or delete your cookies.

Changing or Updating Your Personal Information

If you have questions about personal information you provided on a Site, contact info@buckleykitchen.com

Personal Information About Children

We do not knowingly collect or maintain personal information about children under the age of 13 unless the personal information is provided by a parent, legal guardian or authorized adult. Our websites are not intended for children under 13. Visit the Federal Trade Commission website for more information on the Children’s Online Privacy Protection Act (COPPA). Buckley Kitchen does not sell the personal information of
minors under 16 years of age.

Public Forums Available On Our Sites And Social Media

Public forums are available on our Sites, and they may include text, photographs and videos or other file formats that are accessible to the general public. Unless we tell you otherwise, any information you disclose in these areas may become public information.

We also provide experiences through social media sites such as Facebook, Twitter, LinkedIn, YouTube and other similar social sharing sites. Any and all information you share on these Social Media sites may be subject to re-sharing and is visible to any visitor to these sites. Refer to each social media site for their Terms of Use and Privacy Policies.

Changes to this Notice

This Notice is effective January 19, 2021. We reserve the right to modify this Notice at any time for any reason at our discretion. Any change to this Notice will be posted on our Sites and your continued use of such Site shall be deemed your acceptance of any modified terms.